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| domain | adrianswinscoe.com |
| summary | The Punk CX Dispatch newsletter, launched in February 2026, features insights and commentary focused on customer experience (CX) and disruptive strategies. Recent content includes: * February 2, 2026: An article discussing the practical implications of 1500-Watt Generative AI. * January 29, 2026: A podcast interview with Joel Kellhofer of SignWow, focusing on accessibility and BSL solutions. * January 26, 2026: A presentation exploration on how observing issues like messy bathrooms can improve customer experience. * January 19, 2026: A piece questioning whether excessive measurement hinders effective customer service. * January 15, 2026: A podcast interview with Nick Clark of BCG, examining automation strategies. |
| title | Adrian Swinscoe | Customer Service | Customer Experience |
| description | I help organisations review and design a great customer experience, serve their customers better and keep them for longer. |
| keywords | customer, experience, more, punk, service, january, find, like, read, leadership, will, services, books, articles, todays, great, talk |
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| nslookup | A 165.22.121.213 |
| created | 2025-11-09 |
| updated | 2026-02-02 |
| summarized | 2026-02-03 |
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