| domain | customerexperiencedive.com |
| summary | AI agents pose a potential challenge to customer-brand relationships, prompting retailers to rethink loyalty strategies and data collection methods. The retailer is proactively adapting its AI initiatives, prioritizing consistent brand voice representation as led by CIO Angie Brown. |
| title | Customer Experience News | CX Dive |
| description | CX Dive provides in-depth journalism and insight into the news and trends impacting the customer experience space. |
| keywords | loyalty, images, customer, dive, newsletter, strategy, customers, automation, service, data, privacy, consumers, experiences, policy, technology, more, experience |
| upstreams |
techtarget.com |
| downstreams |
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| nslookup | A 172.64.151.124, A 104.18.36.132 |
| created | 2025-03-27 |
| updated | 2026-02-03 |
| summarized | 2026-02-03 |
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