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| domain | cxtoday.com |
| summary | This website, “Ultimate Guide to CX,” focuses on providing resources and information related to Customer Experience (CX) strategies and technologies within contact centers and broader marketing/sales environments. Key areas covered include: * CX Technologies: AI Automation, Omnichannel CRM, Customer Data Management, Customer Engagement Platforms, Customer Analytics, Intelligence Marketing, Sales Technology, Workforce Engagement Management, Community, Social Engagement, and Service Management. * Connectivity & Security: Emphasis on connectivity solutions and robust security, privacy, and compliance measures. * Industry Resources: Access to CX Marketplace, Industry Events, and CX Awards (specifically the CX Awards 2025). Essentially, it’s a comprehensive guide for businesses looking to optimize their customer experience through technology and strategic engagement. |
| title | CX Today | CX News | Customer Experience News, Technology & Industry Insights |
| description | Leading source for customer experience news covering contact center technology, AI agents, CRM platforms, customer analytics, and CX innovations. Expert insights on CCaaS, workforce management, marketing technology, and industry trends from top brands and |
| keywords | automation, customer, news, contact, sign, latest, center, management, engagement, intelligence, community, more, update, newsletter, privacy, compliance, industry |
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| nslookup | A 104.26.6.119, A 104.26.7.119, A 172.67.68.237 |
| created | 2025-11-09 |
| updated | 2026-01-27 |
| summarized | 2026-01-29 |
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