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domain	gorgias.com
summary	Gorgias is a comprehensive Customer Experience (CX) platform built for ecommerce, particularly for Shopify stores. It offers a centralized inbox for managing support messages across multiple channels – including voice, SMS, and email – and automates workflows to resolve 60% of inquiries instantly. Key features include: * AI Agent: A smart, scalable AI assistant that delivers brand-aligned conversations, increasing conversions by 2.5x. * Automated Workflows: Streamlines support processes. * Channel Add-ons: Supports voice, SMS, and phone support. * Integrations: Seamlessly connects with Shopify, BigCommerce, Magento, WooCommerce, and other platforms like Loop Returns, Yotpo, and Attentive. * Product Releases: Regularly updated with new features, such as the Shopping Assistant and improvements to the Helpdesk during peak periods (BFCM). * Industry Focus: Serves brands in industries like clothing, beauty, health & wellness, and home & garden. Gorgias is designed to engage shoppers like a top-performing in-store representative, drive sales, and scale with ecommerce brands, supported by a community and extensive resources.
title	The AI Customer Experience Platform for Ecommerce \| Gorgias
description	Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.
keywords	support, customer, product, store, partner, helpdesk, resources, tour, agent, integrations, shopping, help, more, sales, book, demo, assistant
upstreams	keirwhitaker.com
downstreams	partnerstack.com, getcontrast.io, productboard.com
nslookup	A 198.202.211.1
created	2024-02-23
updated	2026-01-27
summarized	2026-01-31

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