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domain	hiverhq.com
summary	Here’s a summary of the website content: The platform offers comprehensive customer support solutions, including shared inboxes for managing various email channels, support across social media, Slack, and voice, and live chat for website and in-app support. It also provides a branded help center for self-service and a portal for ticket submission and tracking. Key AI features include automated issue resolution (addressing up to 70% of customer issues), AI triage for conversation categorization, sentiment analysis for understanding customer tone, AI task automation for complex actions, and AI extraction for data entry.
title	Hiver: AI-powered customer service platform
description	Unify all service channels, apps, and customer context in one easy-to-use AI customer service platform.
keywords	customer, service, support, times, case, read, free, email, chat, study, teams, more, manager, resolution, modern, platform, triage
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downstreams
nslookup	A 199.16.172.95, A 199.16.173.191
created	2025-11-22
updated	2026-01-27
summarized	2026-02-10