Summary

When Cloudflares caches requests to an origin web server, it may inadvertently block legitimate traffic, leading to a connection failure for users who were originally intended to access that endpoint. This occurs because the caching mechanism often defaults to blocking external origins, preventing any new users from reaching the server even though they have the necessary credentials and IP addresses. The root cause usually stems from an incorrect configuration or policy setting where Cloudflares is configured to reject incoming connections from the origin site, creating a bottleneck for legitimate requests. To resolve this, support team members can retrieve the relevant error logs that demonstrate the specific blocking behavior from the origin web server. These logs will help identify exactly which origin is being rejected and allow you to adjust the configuration settings to allow direct connections, ensuring that all users are able to access the website as intended without any service interruptions.

Title

Home | National Information Technology Authority - Uganda (NITA-U)

Description

Home | National Information Technology Authority - Uganda (NITA-U)

Keywords

error, server, unknown, working, there, issue, origin, page, website, support, code, visit, more, information, browser, madrid, host

NS Lookup

A 172.67.189.176, A 104.21.57.78

Dates

Created 2026-04-13

Updated 2026-04-13

Summarized 2026-04-21