| domain | observe.ai |
| summary | This website focuses on a platform for building and deploying AI agents designed for natural conversation and reliable execution. Key features include:
Core AI Agent Capabilities: VoiceAI and ChatAI Agents, powered by Agent Blueprints and AI Copilots (Coaching, Insights, and Agent Copilot), offering real-time guidance and workflow automation.
Robust Functionality: The platform addresses challenges like handling messy conversations, background noise, and interruptions through high-fidelity entity extraction and accurate intent recognition. It ensures predictable execution via policy gates and a modular task framework, supported by continuous testing and governance including LLM-as-a-judge and audit trails.
Security & Trust: Guardian Security Framework and a focus on responsible AI, incorporating Auto QA, Manual QA, and Screen Recording for comprehensive quality assurance and monitoring of runtime behavior to detect drift, hallucinations, and failures. |
| title | Observe.AI | Contact Center AI Software |
| description | Automate customer calls with voice AI, augment agents with real-time assistance, and auto QA 100% of interactions, all on the Observe.AI conversation intelligence platform. |
| keywords | agents, agent, conversation, copilot, more, conversations, healthcare, customer, human, policy, platform, security, execution, copilots, real, time, industry |
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| nslookup | A 75.2.70.75, A 99.83.190.102 |
| created | 2025-08-31 |
| updated | 2026-01-27 |
| summarized | 2026-01-31 |
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