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domain	sprinklr.com
summary	Sprinklr is a unified Customer Experience Management (CXM) platform designed to help businesses manage and optimize customer interactions across multiple channels. It offers a suite of products including Social Customer Service, Insights, and Marketing, centered around a core platform called Unified-CXM. Key features and offerings include omnichannel routing, AI-powered agent assistance (Agent Copilot and AI Agents), conversational IVR, social listening, competitive insights, content management, and workforce management tools. Sprinklr is recognized by analyst firms like Forrester as a Leader in various categories including Social Suites, CCaaS Platforms, and Conversation AI for Customer Service. The platform caters to a wide range of industries, including CPG, Financial Services, Retail, Technology, and Telecommunications, and supports teams like Marketing, Customer Service, and CX teams. Sprinklr emphasizes delivering exceptional customer experiences through AI and automation, with case studies highlighting successful implementations by companies like Aramex, Acer, and Northwestern Mutual. The company offers resources and support, including a demo center, analyst reports, and training materials.
title	Sprinklr: Unified AI-Powered Customer Experience Management Platform
description	Unify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.
keywords	customer, teams, service, social, center, marketing, full, insights, contact, read, story, platform, solutions, experiences, overview, time, management
upstreams	samsung.com
downstreams	twitter.com, linkedin.com, youtube.com, instagram.com
nslookup	A 99.84.9.67, A 99.84.9.128, A 99.84.9.95, A 99.84.9.70
created	2024-02-12
updated	2026-02-02
summarized	2026-02-02

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