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domain	thena.ai
summary	Thena is a B2B SaaS support platform leveraging AI to streamline customer support operations. It offers tiered pricing plans, starting with a “Starter” plan for up to 10 users and limited tickets, and scaling up to “Standard” and “Enterprise” plans with increased features and capacity. Key features include AI-powered chat and agent studios, integration with various communication channels like Slack, email, and MS Teams, and robust ticketing and workflow management tools. The platform supports data analysis through features like CSAT tracking, ticket routing, and knowledge base management. The platform provides a comprehensive suite of tools for managing customer support, including account management, analytics, and integrations with CRM systems like HubSpot and Salesforce. The company, Pivoting Owl Inc., provides resources like blog articles, comparisons with competitors (Zendesk, Freshdesk, Intercom, etc.), and developer documentation.
title	Thena \| Customer support AI for B2B teams \| Slack, Email, & Chat
description	Transform your B2B support with our AI customer support platform: omni-channel ticketing, AI chat agents, Slack/Email/MS Teams integrations, & smart routing.
keywords	support, slack, tickets, email, chat, customer, account, fields, help, teams, team, apis, customers, route, agents, auto, boards
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nslookup	A 31.43.160.6, A 31.43.161.6
created	2025-08-24
updated	2026-01-27
summarized	2026-01-31