Summary

This company offers Unified Communications and IP-Telefonanlagen for small to mid-sized businesses and institutions in Germany. It provides specialized request processing, client registration and data input, invoice management, and procurement support via the ERP system SAGE. Additionally, it handles license generation and contract administration alongside customer correspondence management and legacy CRM documentation to create an unbroken client history. The firm also manages hardware acquisition, shipment tracking, and logistics, participates in procurement calls, and manages complaints through an RMA process to resolve service issues effectively. Furthermore, it ensures the lifecycle and service contracts are documented properly to prevent loss of customer data. The business focuses on inventory management and proactively collaborating with on-site maintenance teams.

Specialized Business Services
Unified Communications
ERP-System
IT-IT Services
Hardware Procurement
RMA
Logistics
Customer Service
Maintenance
Contract Management
Legacy CRM
IT-Inventories
Inventory Management
Service Contracts
Procurement
Client Registration
Customer Correspondence

Title

Home | UCware

Description

At UCware you get IP telephony and IP telephone systems - a future-proof telephony solution made in Germany.

Keywords

service, client, partner, module, team, software, system, trunk, cloud, backup, oder, support, infos, communications

NS Lookup

A 168.119.129.36

Dates

Created 2026-03-09

Updated 2026-04-13

Summarized 2026-04-13