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domain	usedesk.ru
summary	The website details a platform offering SDKs for iOS and Android, primarily focused on B2B and B2C solutions. It features a help desk and supports on-premise and open-source deployments utilizing APIs from OpenAI and DeepSeek. Key offerings include Gigachat, with support for 24/7 availability, and incorporates metrics like SLA, CSI, and ROI tracking. The platform is scheduled for launch in 2024 with initial plans for 20 and 200 users, scaling to 2000 by 2025.
title	Usedesk is an AI-based help desk for customer service. AI functions automate routine, strengthen quality control and make support faster, smarter and better quality
description	Helpdesk for customer support in Russian with AI functions. Use the system to record and process requests, automate the support service and quality control. Supports up to 20 communication channels.
keywords	email, android, helpdesk, open, source, name, surname, phone, company, department, position, support, question, help, desk, premise
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nslookup	A 176.57.65.17
created	2025-11-07
updated	2026-01-17
summarized	2026-02-02