| domain | usedesk.ru |
| summary | The website details a platform offering SDKs for iOS and Android, primarily focused on B2B and B2C solutions. It features a help desk and supports on-premise and open-source deployments utilizing APIs from OpenAI and DeepSeek. Key offerings include Gigachat, with support for 24/7 availability, and incorporates metrics like SLA, CSI, and ROI tracking. The platform is scheduled for launch in 2024 with initial plans for 20 and 200 users, scaling to 2000 by 2025. |
| title | Usedesk is an AI-based help desk for customer service. AI functions automate routine, strengthen quality control and make support faster, smarter and better quality |
| description | Helpdesk for customer support in Russian with AI functions. Use the system to record and process requests, automate the support service and quality control. Supports up to 20 communication channels. |
| keywords | email, android, helpdesk, open, source, name, surname, phone, company, department, position, support, question, help, desk, premise |
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| nslookup | A 176.57.65.17 |
| created | 2025-11-07 |
| updated | 2026-01-17 |
| summarized | 2026-02-02 |
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