| domain | usepylon.com |
| summary | Pylon is a support platform designed for B2B companies that leverages AI to scale customer support across channels like Telegram and Discord. Key features include omnichannel support, AI knowledge management, AI agents for automating workflows, Account Intelligence for proactive account management, and integrations with platforms like Zendesk. The platform has demonstrated success in reducing first response times by 90% and automating 50% of support inquiries. Case studies highlight successful migrations and the platform’s security and compliance certifications (SOC 2 Type II, GDPR, ISO 27001, and HIPAA). |
| title | Pylon - Modern Support Platform for B2B |
| description | Support platform built for B2B companies. One tool for your ticketing, chat widget, knowledge base, AI support, customer portal, and more. |
| keywords | support, more, customer, minutes, knowledge, chat, teams, agents, account, start, free, trial, data, open, case, study, intelligence |
| upstreams |
kiln.fi |
| downstreams |
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| nslookup | A 198.202.211.1 |
| created | 2024-11-30 |
| updated | 2026-01-27 |
| summarized | None |
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