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domain	viljoen.space
summary	Im Steyn Viljoen, a customer experience designer at CustomerOS, a company focused on an open-source operating system centered around customer experience, wrote “The Art of Imperfection: Reflections on Building a Pergola.” The piece reflects on the process of constructing a pergola and uses it as a metaphor for design and building a better customer experience.
title	Steyn Viljoen • Writing
description	Customer experience designer at CustomerOS, an open-source operating system for reinventing business from the customer experience up. Writing about product, gardening and parenthood.
keywords	january, november, july, october, time, designer, design, december, screen, april, solving, august, june, writing, work, limits, customer
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nslookup	A 76.76.21.21
created	2025-04-12
updated	2025-12-02
summarized	2026-01-26